Shipping policy

Shipping Origin

All orders ship from Ukraine.

Shipping Cost

A flat international shipping rate is calculated on the checkout based on the cart total weight including packaging.

Delivery Time

Estimated delivery time: 1–2 weeks, depending on the destination country and local postal service performance.

Order Processing

Each item is handcrafted and prepared with care. Most orders are processed and dispatched within 3–5 business days.

Customs & Import Duties

Sales tax is applied at checkout only where legally required.
International orders may be subject to import VAT, duties, or handling fees charged by local authorities.
Buyers are responsible for any customs fees, import taxes, or postal service charges that may apply in their country.

Returns & Exchanges

Because each item is handcrafted and may include personalization, returns and exchanges are not accepted.

However, if there is an issue with your order (damage, defect, incorrect item), please contact us immediately. We will work with you to resolve the problem promptly.